How Delaney Auto & Tire handles what you give them when you book.
Your name, your cell number, your email if you gave one, your vehicle, what you told them was wrong, and the record of your visits and prices with this shop. That's it.
It's how they find your appointment — there's no account and no password to make. It's also how they reach you about your car.
Delaney Auto & Tire will text you about your appointment: reminders, when your car is in, and when it's ready. Reply STOP to any of them and the texts stop. Your phone company's message rates apply.
The link they send you opens your appointment without a password. Anyone who has the link can see it, so treat it like a receipt.
What you type there goes to an AI service that writes the reply. Don't type anything you wouldn't want handled that way.
Delaney Auto & Tire runs their booking on software from Bay Book, which stores it for them, plus the services that send the texts. Nobody sells your information to anyone.
Ask Delaney Auto & Tire and they'll take care of it — call (215) 467-0099. They may need to keep records of work they actually did on your car.